Legal

Terms of Service

These Terms govern your access to and use of restaurantloyaltyprograms.com and our digital loyalty program services. By using the site or booking a demo, you agree to these Terms.

Coffee shop owner working on a tablet at the counter

Quick summary (plain English)

Use our site and services responsibly. Don’t misuse the platform, scrape data, or attempt to break security. If you subscribe, you’re responsible for fees and for how your restaurant uses the loyalty program with your customers. We provide the service “as is” and limit our liability to the maximum extent permitted by law.

Using the service

Accounts, acceptable use, and your responsibilities

You agree to use the service only for lawful business purposes and in a way that respects your customers and their data.

Acceptable use

No unauthorized access, reverse engineering, or interference with the site or service. No spamming, deceptive marketing, or unlawful content.

Your restaurant’s obligations

You’re responsible for your loyalty offers, reward rules, staff training, and customer communications, including ensuring your promotions comply with applicable laws and regulations.

Terms details

Key sections you should know about. (This page is general information and not legal advice.)

Eligibility

You must be able to form a binding contract and use the service on behalf of a restaurant or business entity.

Subscriptions, billing, and refunds

If you purchase a plan, you agree to pay the fees shown at checkout or in your order form. Unless required by law, fees are non-refundable and renewals may apply until canceled.

Trials and demos

Demos are informational and don’t guarantee results. Any trial access may be limited in time or features and may be changed or ended at any time.

Customer data and privacy

You control the customer relationships you build through your loyalty program. Our handling of personal information is described in our Privacy Policy.

Intellectual property

We own the site, software, and branding. You retain ownership of your restaurant name, logos, and content you provide to us.

Limitation of liability

To the maximum extent permitted by law, we’re not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability is limited to the amounts you paid to us for the service in the 3 months before the event giving rise to the claim (or the minimum required by law).